1. Worked with an implementation partner on our CRM upgrade. Overall, pretty smooth, but heads up—timeline slipped by almost 3 weeks. They were transparent, which helped ease frustration. Have you guys noticed if delays hit smaller firms harder? Just curious!

https://canvas.instructure.com/eportfolios/4205778/home/why-ctos-and-digital-commerce-directors-at-mid-market-companies-struggle-when-evaluating-composable-commerce-migration

1. Worked with an implementation partner on our CRM upgrade. Overall, pretty smooth, but heads up—timeline slipped by almost 3 weeks. They were transparent, which helped ease frustration