$29.99/month: How Ignoring Website Performance Costs Agencies Clients and Revenue
https://www.pfdbookmark.win/how-web-agencies-and-freelancers-lose-clients-to-sneaky-hosting-renewal-pricing-and-how-to-stop-it
Which questions will I answer and why do they matter to agencies managing 5-50 sites? Short answer: you should focus on the questions that directly affect client retention, time spent on firefighting, and recurring revenue