Voice AI can mishear or misinterpret info, leading to wrong answers. Catching...

https://josuesbestword.quillnesty.com/posts/what-should-be-on-a-pre-launch-checklist-for-a-voice-ai-agent

Voice AI can mishear or misinterpret info, leading to wrong answers. Catching errors early means better customer experiences and fewer follow-ups. One solid control is having the system read back order IDs so customers can confirm details