Voice AI sometimes gives wrong answers because it mishears or guesses too soon....

https://felixssuperperspective.brightsora.com/posts/why-rag-still-returns-wrong-answers-even-with-the-right-document

Voice AI sometimes gives wrong answers because it mishears or guesses too soon. A simple way to catch errors is using readbacks—like repeating your order ID back to you—or confirming details only after the system gets a green light from backend APIs